Terms of Service

1. 1. Using the Service

You must be at least 16 years old, and old enough to form a binding contract where you live, to use the Service. You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You are responsible for all activity under your account, including activity by people you invite and agents or workflows you configure.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business or personal purposes, and as otherwise permitted by your plan.

2. 2. Your data

You retain all rights to the data, files and content you upload, connect or create in the Service ("Customer Data"). You grant us a limited license to host, process, transmit and display Customer Data only as needed to provide, secure and support the Service and as described in our Privacy Policy and Data Processing Addendum.

You are responsible for having all rights and permissions needed to use Customer Data with the Service, including any notices or consents required by law. We do not sell Customer Data.

3. 3. Outputs and AI features

The Service generates answers, charts, forecasts, summaries and actions ("Outputs") based on your data and instructions. As between you and us, you own the Outputs you generate, subject to these Terms.

Outputs are produced automatically and may sometimes be incomplete, inaccurate or unsuitable for your purpose. Forecasts and predictions are estimates, not guarantees. You are responsible for reviewing Outputs and for decisions and actions you take based on them, including actions taken by agents and workflows you configure. Outputs are not professional legal, financial, medical or other advice.

4. 4. Acceptable use

You must comply with our Acceptable Use Policy, which forms part of these Terms. We may suspend or restrict access if we reasonably believe your use violates it, threatens the security or integrity of the Service, or exposes us or others to harm or legal liability.

5. 5. Plans, fees and billing

The Service includes a free tier and paid plans with usage-based and/or revenue-share fees. Usage-based fees are calculated per 30-day billing period and revenue-share fees per 5-day billing period, and are invoiced as described in our Billing Terms, which form part of these Terms. Payments are processed by Stripe.

If fees remain unpaid, we may restrict features or suspend paid functionality until the full outstanding balance is paid, as described in the Billing Terms. Fees are exclusive of taxes, which you are responsible for unless we are required to collect them.

6. 6. Our intellectual property

We and our licensors own all rights in the Service, including its software, design, documentation and brand. Except for the rights expressly granted in these Terms, no rights are transferred to you. You must not copy, modify, reverse engineer or create derivative works of the Service, or attempt to extract its underlying methods, except as permitted by law.

If you send us feedback or suggestions, you allow us to use them without restriction or obligation to you.

7. 7. Third-party services

The Service may let you connect third-party tools and services. Your use of them is governed by their own terms, and we are not responsible for third-party services or for how they handle data you choose to share with them.

8. 8. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay amounts due, or if required by law. Where reasonable, we will give you notice and an opportunity to fix the issue first.

On termination, your right to use the Service ends. Amounts accrued before termination remain payable. You may export Customer Data before closing your account, and we will delete it afterward as described in our Privacy Policy.

9. 9. Disclaimers

Except as expressly stated in these Terms or a separate written agreement such as an Enterprise SLA, the Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Service or Outputs will be uninterrupted, error-free or accurate.

10. 10. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if advised of the possibility. Each party's total liability arising out of these Terms will not exceed the fees you paid us for the Service in the twelve months before the event giving rise to the claim, or one hundred US dollars if greater.

These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability that cannot be limited by law.

11. 11. Indemnity

You will defend and indemnify Ventureship against third-party claims arising from Customer Data, your use of the Service in breach of these Terms or the law, or actions taken by agents and workflows you configure, and you will pay resulting damages and reasonable costs.

12. 12. General

We may update these Terms from time to time. If changes are material, we will notify you in advance by email or through the Service. Continued use after changes take effect means you accept them. These Terms, together with the policies they reference and any order form, are the entire agreement between us about the Service. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent. Questions can be sent to legal@ventureship.xyz.