Billing Terms
These Billing Terms explain how fees for Data AI are calculated, invoiced and paid. They form part of the Terms of Service between you and Ventureship. Our billing model is simple: start free, then pay as you grow, with short billing periods so your costs always track your real activity.
1. 1. Free tier
Every account starts on the free tier, which provides access to the Service up to the usage allowances shown in your workspace. No payment method is required to use the free tier.
We may adjust free tier allowances from time to time and will give reasonable notice of material reductions. Use of the free tier is subject to our Acceptable Use Policy, including the prohibition on creating multiple accounts to avoid fees.
2. 2. Paid fees
When your use goes beyond the free tier, or when you choose a paid plan, fees apply. Depending on your plan, fees may be usage-based (calculated on your use of the Service), revenue-share (calculated as an agreed share of revenue you earn through the Service's monetization features), or a combination of both.
The applicable rates and revenue-share percentages are shown in your workspace or set out in your order form. Enterprise customers may have custom pricing agreed in writing.
3. 3. Billing periods
Usage-based fees are calculated per billing period of thirty consecutive days, on usage recorded during the period, and are invoiced for the exact amount of that usage. Revenue-share fees are calculated per billing period of five consecutive days, on qualifying revenue recorded during the period. Each billing period begins when the previous one ends.
You can view your current usage and accrued fees in your workspace at any time.
4. 4. Invoices
An invoice is issued at the end of each billing period in which fees have accrued. Invoices are due on receipt. Each invoice shows the billing period, the fees calculated, any credits applied, applicable taxes and the total amount due.
Invoices are sent to the billing email address on your account and are available in your workspace.
5. 5. Payment
Payments are processed by Stripe. By adding a payment method, you authorize us, through Stripe, to charge it for invoiced amounts. Your payment information is handled by Stripe in line with its terms and privacy policy; we do not store full card numbers.
The maximum amount that can be paid in a single payment is $999,999.99. Where an amount due exceeds this limit, it may be settled in multiple payments.
6. 6. Partial payments and outstanding balances
We accept partial payments. Any partial payment is applied to your outstanding balance, starting with the oldest unpaid invoice.
While any outstanding balance remains unpaid, we may restrict some or all features of the Service, including paid features, agents, workflows, API access and monetization features, until the full outstanding balance is paid. Making a partial payment does not by itself restore restricted features. Full access is restored once the outstanding balance is paid in full.
If an outstanding balance remains unpaid for an extended period, we may suspend or terminate your account in accordance with the Terms of Service, after giving you notice.
7. 7. Taxes
Fees are exclusive of taxes such as sales tax, VAT or GST. Where we are required to collect taxes, they will be added to your invoice. You are responsible for any other taxes associated with your purchase, except taxes on our income.
8. 8. Revenue-share reporting
For revenue-share fees, qualifying revenue is the revenue recorded through the Service's payment routes and revenue tracking during the billing period, as described in your workspace or order form. You agree to keep records sufficient to verify revenue reported outside the Service where your agreement requires it.
9. 9. Disputes
If you believe an invoice is incorrect, you must notify us at support@ventureship.xyz within 30 days of the invoice date, with the invoice number and a description of the issue. We will review disputes in good faith and respond promptly. Undisputed portions of an invoice remain due on receipt.
If we agree an invoice was incorrect, we will issue a corrected invoice, a credit or a refund as described in our Refund Policy. Invoices not disputed within 30 days are considered accepted, except where applicable law provides otherwise.
10. 10. Changes to pricing
We may change our rates or billing practices from time to time. We will give at least 30 days' notice of any increase to rates that apply to you, and changes will apply from the first billing period after the notice period ends. Enterprise pricing changes are governed by your written agreement.
11. 11. Contact
Questions about billing can be sent to support@ventureship.xyz. Legal questions about these Billing Terms can be sent to legal@ventureship.xyz.